Service Engineer

MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.

We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

MacGregor – Let's shape the future together

Are you driven by problem solving? Do you thrive working with complex and large equipment? Looking no further, MacGregor is looking to hire a Service Engineer to join our team.

The purpose of the role is to repair and maintenance work for MacGregor product range. You will ensure the work is carried out efficiently, accurately, in a friendly manner and supporting management and the rest of the organization in necessary areas. As a Service Engineer, you will also be responsible to support Service overall goals and budgets.

Your day-to-day responsibilities will include ensuring that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to MacGregor standards.

More tasks and responsibilities

Professionally supervise and/or perform service activities (overhauls, inspections) preventative maintenance and corrective actions on MacGregor and equivalent equipment
(Provide information and) write reports as required
Establish and maintain good relationships with both internal and external customers
Enable feedback from customers and the service market in general to reach the appropriate MacGregor organization
Stay up to date with relevant developments, routines, processes and news within MacGregor major customers active in business area
Co-operation with the other Macgregor service stations and installation division
Follow all site safety rules, agreed working practices and environmental requirements
Recognize service and spares sales opportunities and communicate that to the relevant persons
Coach/tutor junior colleagues and trainees as necessary
Job management of the subcontractors
Make decisions about commercial matters within prescribed limits for each project, previously agreed with the Service Manager
Carrying out planned and corrective maintenance/repairs, including onboard inspections of equipment
Work overtime hours and during weekends when required, willing to travel frequently

This role is part of our Global Services Division. Reporting directly to the Operations Coordinator or Operations Superintendent.

What you'll need to succeed

We are looking for a person with a mechanical, hydraulic, or electrical background and field service experience. As a person you are cooperative, customer oriented and have technical skills.

Ideally you have

Technical education or college level or similar relevant experience
2 years experience on similar position
Openness to business travel and irregular working hours
Experience in marine/shipyard sector
Hands on skills in performing repair jobs
Offshore experience is an advantage

What we offer

Competitive salary and benefits package
Opportunities for career development and professional growth
A collaborative and supportive work environment
The chance to make a real difference in customer satisfaction and operational success
Company Car

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling.

Values guide our work

Integrity steers all our thinking, behavior and the relationships with our customers and other stakeholders
Quality is valued in our processes, products and services and helps to improve our customers' performance and our own competences
Safety is essential in everything we do

MacGregor is an equal opportunity employer. We recognize that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Interested to join?

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent by email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!

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